Shipping Cost

Enjoy a complimentary ground shipping for orders over €300 within 1 to 7 working days.

For all other orders, upon checkout you will be simulated an estimated delivery time from DHL International.

Delivery cost will be calculated in accordance to your shipping country and delivery address in accordance with DHL International tariffs.
Usual delivery times are between 5-10 business days but for customised products the delivery times are 10-15 business days due to the fact that the products are hand painted.

Tracking your Order

Upon completing your order and the payment has been processed and the order is ready to be dispatched, you will receive an email confirming dispatch and containing a tracking number which you can use to track your package on the dhl.com website.

If necessary, please feel free to contact our Customer Service department by telephone on the numbers and the working times shown in the Contact Us section.

Where Does Cuvierr Deliver

Products purchased through this website can be delivered worldwide to any valid P.O.Box, Postal Code or address.

Please note that for security reasons, all Cuvierr packages are personally delivered to their recipients. No package can be dropped off at a mailbox (or any equivalent service).

A signature will be required upon receipt of your package.

Payments

Our online store, www.cuvierr.com , is using for the payment transaction the services provided by Stripe. Payments can be securely done with your business or personal card. VISA (Classic and Electron) and MASTERCARD (including MAESTRO) cards are accepted for payment. The payment is based on a secure payment processing system which offers confidential, safe and simple methods. The payment details processing is done entirely through our store and does not ask or store any of the payment details.